The only way to know for sure that protocol is being followed is to conduct regular audits. But you can’t be everywhere, and sending a representative from store to store is expensive and inefficient.
A compliance audit is a comprehensive review of an organization’s adherence to guidelines outlined by the leadership and/or corporate team across all your locations. The difference between mystery shopping and a compliance audit is that the auditor makes themselves known, as information is required to which a typical customer wouldn’t have access.
IntelliShop can conduct compliance audits faster, with dedicated focus and at a lower cost than using your own staff. IntelliShop’s compliance audit reports evaluate the strength and thoroughness of processes and transactions to assess the overall effectiveness of your business’s practices and protocols.
Whichever benchmarks you wish to validate, IntelliShop’s compliance audit program eliminates non-compliant risk, helping companies save time and financial burden and maintain an exceptional reputation. Depending on your organizational needs, we can conduct compliance audits as a standalone solution or in conjunction with any one of IntelliShop’s services like voice of customer, competitor evaluations, and mystery shopping.
We mobilize quickly. With over 1 million highly qualified independent evaluators across North America, we can cover multiple locations over large territories with ease.
Unlike your own managers, our independent evaluators are free from other job-related delays or distractions. With a singular focus, they get in, get out, and get the job done right.
Within 1-3 days, you’ll receive a detailed report, with the option to include digital photos and/or HD video, that’s easily accessible through our custom web portal.
We act as an extension of your team, working with you to define your custom audit program to measure and bring more focus to the areas that matter most to you.
Objectivity is critical. We provide the impartial analysis and third-party credibility your audit needs to be valid.
We can support your own field auditors or do it all for you. Either way, our extensive reporting infrastructure will improve turnaround time.
Eliminate overhead, travel, lost productivity, and other costs you’d typically incur using internal staff. With IntelliShop, you’ll save time and money.
Compliance audit programs enable you to get a fresh, in-depth look at the day-to-day details of your operations compliance, marketing materials, and more. Our team will work with you to design a compliance audit program to meet your specific needs. IntelliShop can help bring more focus to: