Just how important are online reviews? Well...
90% of consumers read online reviews before visiting a business.
88% of consumers trust online reviews as much as personal recommendations.
Customers are likely to spend 31% more on a business with “excellent” reviews.
According to those statistics, I would say that they are pretty important.
A bad review is probably your worst nightmare...am I right? Thank goodness not all online reviews are bad. The motivation behind why consumers feel the need to leave an online review always leads back to the experience they received with your associates or your products. One day...Read More