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IntelliShop joins ICSA

Perrysburg, OH IntelliShop announced today that it has joined the International Customer Service Association (ICSA, www.icsa.com).  Ron Welty, CEO of IntelliShop, said in an announcement, "IntelliShop has been an intensively customer-focused company since our founding in 1999, and our team members are always looking for creative and better ways to deliver a great experience to our own clients.  We believe our membership in ICSA will not only help us to continue our mission of providing our clients the best experience possible, but will also help us when consulting with our clients to develop measurement programs that help to make their customers' experiences memorable."