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How to Create a Life-Long Resident

By Danielle Bauhaus, Sales Coordinator When looking for a place to call home, residents have a never-ending list of requests; however, depending on how friendly your manager is, the probability that they may settle for your property, increases slightly. The customer experience in the property management vertical can be a pricey one if not treated delicately. According to Roofstock, resident turnover can cost properties as much as $5,000 per vacant unit.  If you’re looking to increase your resident retention (and save a few bucks, give or take), IntelliShop can...

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