Overkill? How About Just Right!
Posted on March 14, 2013
My car passed out today; it didn’t die, thankfully, but it certainly had me worried for a minute. The experience to revive it was nothing less than fantastic. I drive a GMC product, so thanks to the little phone-icon button on my rear-view mirror I was talking with someone from OnStar in a flash. They answered immediately, were very friendly, seemed genuinely empathetic to my situation, asked if I was in a safe place with my vehicle, and then immediately connected me to Roadside Assistance (RA). RA was the same – immediate, friendly, empathetic,...