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How to Harness Video to Improve Your Customer Experience

By Ron Welty, Founder & Chief Client Officer Video may have been around for some time, but it’s revolutionizing the customer experience for many customer-obsessed brands today. Visual communication, including best practice videos, video marketing materials, and video chat, not only helps teams across organizations communicate more effectively, but can also help improve the customer experience. Here’s how you can harness the power of video at your organization. Best Practice Videos Research shows that the human brain processes visuals at nearly 60,000 times the speed...

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