IntelliShop Named a Top Company for Mystery Shopping
Read The ArticleBrick and Mortar is still many companies' bread and butter. We have more than 1 million mystery shoppers to send to any kind of consumer-facing business you can think of, follow a scripted, typical-customer visit, then report back to us on their experience.
Your website is your storefront. It's often your first impression. We'll help you find out if it's doing its job. Our specially-trained in-house team of Internet Experience Experts will click, scroll, explore, and order from your website, carefully evaluating every step along the way.
Do you think strategically about your phones? Phone calls are still a big part of your customer’s experience with your brand. We help you ensure your contact centers, locations, and automated phone services are meeting your customer’s needs.
We'll take everything we learn about you and create customized solutions that meet your specific needs.
With more than 1 million evaluators throughout North America, we can get anywhere, quickly. More importantly, we make sure to assign the right person to the right evaluation at the right time.
You have deadlines, we meet them. Our on-time completion rate is more than 99% over the past 5 years.
See what your customers see, and hear what they hear. IntelliView™ video mystery shopping brings you high-resolution videos of actual customer experiences.
Learn MoreWe are a unique group of people who are passionate about customer experience. Everything we do centers around helping clients become better at what they do.
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