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News and Alerts

Your center for the most recent news from IntelliShop. Here, we bring you up to speed on new features, new policies, and any changes that may affect you.

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Shopper FAQ

If you have questions about how to get assigned a shop, prepare a shop, execute a shop, or get paid for a shop, you will find your answers here.

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Job Board Basics

Learn to search our Job Board map by city, ZIP, or state, or simply allow the Job Board to access your location and display the jobs near you.

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Insite 101

Once you're assigned a shop, you may have questions about preparing for it and filing the report. Insite 101 answers your questions about your Profile, Shop Log, Shopper Rating, and more.

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How does mystery shopping work?

IntelliShop needs the help of people like you to give companies a fresh perspective on how they do business, with the ultimate goal of continuously improving the sales and service experience. Here's a step-by-step list of how you can join our team of over 580,000 mystery shoppers and start getting paid to shop!

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1. Apply

Many of our clients are looking for feedback from very specific groups of people. We gather detailed information on our mystery shoppers so that we can help them tailor their customer experience to the demographics that are most important to their business. Start Your Application Here.

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2. Take The Test

IntelliShop is passionate about quality — it drives everything we do. We're looking for individuals who are detail-oriented, committed, and ready to get the job done. A simple, 5-minute screening test will help us understand if you're up to the challenge.

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3. Download Apps
(OPTIONAL)

Download Shop Notifier and you can get instant access to information about mystery shopping opportunities in your area. Our shoppers also use an app called GeoVerify to confirm the location and time of their shops. Both apps are free and available for iPhone and Android.

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4. Schedule

Keep an eye on your email, and notifications from our App. Respond quickly and you'll be considered for that assignment. Shoppers who have a good history of accurate, well-written evaluations get chosen first. If you're selected, you'll receive an email confirmation.

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5. Get Ready

Our clients are specific about what they want evaluated. Once you're assigned a shop, you'll be given information on their requirements and our performance standards. It's critical to understand exactly what kind of tasks and feedback are required for any given shop.

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6. Evaluate

You might be shopping in a store, calling a call center, or visiting a website. Here's where you conduct the evaluation, create your report, and submit it. We'll score your evaluation — the higher your rating, the more offers you'll receive in the future.

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8. Repeat

If you completed your first assignment on-time, to the client's exact requirements, and submitted a great, thorough and accurate report, you'll continue to receive shop offers from us, including special ones we reserve for the best, most experienced shoppers.