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Stores. Call Centers. The Drive-Thru. The Web. Catalog. Kiosks. In-Home. At Work. No matter where you interact with your customers, IntelliShop can help you evaluate and improve your customers' experience.
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IntelliCalls™
Telephone-Based
Evaluation |
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- Customer/prospective customer mystery shop evaluations
- Customer satisfaction surveys using "live" operator
- Inbound call center/customer "hotlines"
- Post-purchase surveys
- Call center monitoring and evaluations |
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IntelliShots™
Digital
Photography
Program |
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- Branding, re-branding or de-branding verification
- Verification of point-of-purchase materials placement
- Location image and appearance evaluations
- Safety and compliance audits
- Competitive intelligence
- Manufacturer's product placement evaluations |
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IntelliCheck™
Onsite
Audit |
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- Onsite audits provide a comprehensive review using an independent company (IntelliShop)
- Most popular uses are to verify marketing materials and/or signage placement, merchandising audits.
- Visits are unannounced until auditor arrives at location.
- Can include digital photographs, embedded directly in the web-based audit report you'll receive, and can be burned onto CD's.
- A detailed report is provided within 24-48 hours of each visit. |
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IntelliPoint™
Point
of
Sale
&
Merchandising
Service |
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With our field force of more than 130,000 people throughout the United States, Canada, Mexico, and Europe, we are able to assist manufacturers, distributors, and retailers with merchandising and point-of-purchase materials placement. |
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